Robbie Miller Kaplan
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Latest Activity

Mark Moran commented on Robbie Miller Kaplan's blog post Begin With a Sympathy Note
"Grief Counseling Many times, in these notes, you can write the wrong thing as well.  For example, telling the bereaved, the person is in a better place can sometimes cause many issues.  The best thing to say is I am sorry for what has…"
Monday
TCGOODWIN liked Robbie Miller Kaplan's blog post Don't Avoid Calling the Bereaved
Sunday
Robbie Miller Kaplan's blog post was featured

Don't Avoid Calling the Bereaved

It happens every time I call the bereaved; they sound dreadful when they answer the phone. When they hear my voice and realize I’m calling to say hello, their tone miraculously changes and their gratitude seems to seep through the phone line.The fact is, our phones rarely ring and when they do, it’s…See More
Jul 24
Robbie Miller Kaplan posted a blog post

Don't Avoid Calling the Bereaved

It happens every time I call the bereaved; they sound dreadful when they answer the phone. When they hear my voice and realize I’m calling to say hello, their tone miraculously changes and their gratitude seems to seep through the phone line.The fact is, our phones rarely ring and when they do, it’s…See More
Jul 23
Robbie Miller Kaplan's blog post was featured

Begin With a Sympathy Note

Sympathy notes are not easy to write; it’s difficult to know what you can possibly say to comfort someone who is so profoundly sad. And yet we work hard to write them knowing how important it is to acknowledge a loss and comfort the bereaved.Despite our efforts to send condolences, it might be a shock to learn that a note…See More
Jul 14
Robbie Miller Kaplan posted a blog post

Begin With a Sympathy Note

Sympathy notes are not easy to write; it’s difficult to know what you can possibly say to comfort someone who is so profoundly sad. And yet we work hard to write them knowing how important it is to acknowledge a loss and comfort the bereaved.Despite our efforts to send condolences, it might be a shock to learn that a note…See More
Jul 8
Robbie Miller Kaplan's blog post was featured

Trends in Mourning Rituals

There was a time when mourning rituals were steeped in etiquette. You knew exactly what to expect and how to demonstrate good manners. But all of that has changed with social media, emails, texts, and ever-evolving communications.When a college student died unexpectedly, all of her…See More
Jun 24
TCGOODWIN commented on Robbie Miller Kaplan's blog post Trends in mourning
"HI, Interested blog and thanks for your insight.Yes, this trend is common and like all trends they fade away. I do not think you should feel bad about removing a ribbon or photo. We all grieve differently. Pictures and other tangible items effect…"
Jun 23
 

Comforting Words - When You Don't Know What to Say

Robbie Miller Kaplan

Robbie has traveled an interesting road to becoming a successful author. When she started writing career books, she had no idea she would eventually write about loss and grief. It's her personal experience and desire to make a difference in the lives of those grieving a loss that motivated her to write How to Say It When You Don’t Know What to Say.

 

Robbie writes from a unique perspective as a mother who has lost two children. It's Robbie’s goal to help her readers communicate effectively when their loved ones, neighbors, colleagues, and community members face difficult times. Her book is now available in e-book and print for Illness & Death, Suicide, and Miscarriage and e-books on Death of a Child, Death of a Stillborn or Newborn Baby, Pet Loss, Caregiver Responsibilities, Divorce and Job Loss. All publications are available in Amazon's Kindle Store.

 


Visit Robbie's website at www.wordsthatcomfort.com or follow her on Twitter @How2SayIt.

Robbie Miller Kaplan's Blog

Don't Avoid Calling the Bereaved

Posted on July 23, 2014 at 10:00am 0 Comments

It happens every time I call the bereaved; they sound dreadful when they answer the phone. When they hear my voice and realize I’m calling to say hello, their tone miraculously changes and their gratitude seems to seep through the phone line.

The fact is, our phones rarely ring…

Continue

Begin With a Sympathy Note

Posted on July 8, 2014 at 2:00pm 1 Comment

Sympathy notes are not easy to write; it’s difficult to know what you can possibly say to comfort someone who is so profoundly sad. And yet we work hard to write them knowing how important it is to acknowledge a loss and comfort the bereaved.

Despite our efforts to send condolences, it might be a shock to…

Continue

Trends in Mourning Rituals

Posted on June 23, 2014 at 10:30am 1 Comment

There was a time when mourning rituals were steeped in etiquette. You knew exactly what to expect and how to demonstrate good manners. But all of that has changed with social media, emails, texts, and ever-evolving…

Continue

How to Help a Bereaved Child

Posted on June 6, 2014 at 12:00pm 0 Comments

Death is a devastating experience, and it is hard to know what words or actions can possibly ease the loss. When the bereaved is a child, it is even more challenging to know what to say or do. As difficult as it may be, “Try to act like things are as normal as…

Continue

What You Should Never Say to the Bereaved

Posted on May 12, 2014 at 11:30am 1 Comment

While chatting with a friend I mentioned that my good friend had died this winter. She asked, “Is that your friend who was terminally ill?” When I answered yes, she said, “Well you knew she was going to die.” Speechless, I thought, what an insensitive thing to say to someone…

Continue

Comment Wall (6 comments)

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At 10:09am on May 18, 2014, Barbara Maier said…
Thank you Robbie, reading your site, was very helpful. Lost my husband in March, my best friend my soul mate my everything. Life seems so meaningless without him. Friend and family, try to do their best to comfort me, but you are so right to say that what they say does not help. Yes, all the classics that you mention. It's going to be a long road for me, I hope at some point I come come to some acceptance. For now I'm just going through the motions. Facing each day is a struggle. I always prided my self as a strong women, raising 3 kids, running a business, and facing each challange head on, but this by far is the hardest ever. Trying hard to hang tough, thanks for your advice
At 7:20pm on December 28, 2011, Shirley Gutierrez said…

Dear Robbie,

I too have lost 2 of my 3 daughters (to cancer.) My youngest Lisa, died Aug. ll, 2009. My oldest, Linda died 7 months later on March 1, 2010. The first & second holiday seasons were very difficult but I believe this one (2011) has been the worst. I have asked myself many times, "why my daughters, why 2 of them" as if there were a reason & if there were a reason, would it make any difference, would it bring them back. Life goes on in spite of us.

Sincerely, Shirley Gutierrez

At 4:34pm on December 5, 2011, Vicki Blue Brinker said…

Thank you for responding.  It is nice to know there are people who care & want to help.  Blessings, Vicki Blue

At 1:47pm on May 10, 2011, Carl Mathis said…

Hey Robbie, just stopping by to say be encourage, You are in my prayers, be bless and have a wonderful day.

 

Carl
At 6:45am on August 25, 2010, Lee Beck said…
Thanks for your help. I feel very uncomfortable when dealing with someone's grief. Because of this, I generally avoid contact with them. I'm trying to learn more about ways to minimize their pain. Your expertise will help.
At 8:42am on June 11, 2010, Gaye Bowman said…
I was so touched by your article Lessons Learned from My Dad and I would really like to share this with my daughters. Howeverf I am not too computer savy and cannot seem to forward this to them. Do you have a suggestion ow I can do this? Thanks and God bless

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